PKR Salot protects the personal data of every Pakistani player with the same care we put into our games.
Summary: PKR Salot collects only the data it genuinely needs to operate your account and keep the platform secure. We never sell your information to advertisers or unrelated third parties. This policy tells you what we hold, why, and what you can do about it.
1. Introduction
At PKR Salot, we take privacy seriously. This Privacy Policy ("Policy") describes how PKR Salot ("we", "us", "our") collects, uses, stores, and protects personal information belonging to registered players and visitors of pkrsalot.app ("the platform").
By registering an account, making a deposit, placing a bet, or simply browsing the platform, you acknowledge that you have read and understood this Policy. This Policy forms part of our Terms and Conditions and should be read alongside them.
We are committed to handling your personal data responsibly and in accordance with applicable data protection principles. If you have questions at any point, our support team is available 24/7 at support@pkrsalot.app.
2. What We Collect
PKR Salot collects two broad categories of information: data you provide directly and data collected automatically when you use the platform.
2.1 Information You Provide
- Identity data: Full name, date of birth, CNIC number (for KYC verification)
- Contact data: Email address, mobile phone number, city/province of residence
- Financial data: Payment method details (Easypaisa account number, JazzCash number, bank account for IBFT, card details for Visa/Mastercard – stored only as references, not raw card numbers)
- Account credentials: Username and encrypted password hash
- Document uploads: Scanned CNIC or other identity documents submitted during KYC
- Communications: Messages sent to our support team, feedback submitted through the platform
2.2 Automatically Collected Data
- Device data: Device type, operating system, browser type and version
- Usage data: Pages visited, games played, bet history, session duration, click patterns
- Technical data: IP address, time zone, approximate geographic location (city level)
- Cookie and tracking data: Session cookies, preference cookies, and analytics identifiers (see Section 7)
Note: PKR Salot does not collect or store raw payment card numbers. Card transactions are processed through certified payment gateways, and only tokenised references are retained in our systems.
3. How We Collect Your Data
Your data reaches PKR Salot through several channels:
- Registration forms: When you create a PKR Salot account
- Deposit and withdrawal flows: When you add or withdraw funds in PKR
- KYC submission: When you upload identity documents for account verification
- Game activity: Automatically logged each time you place a bet or play a game
- Support interactions: When you contact us via email or in-platform chat
- Cookies and similar technologies: Automatically when you browse the platform (see Section 7)
- Third-party payment providers: Confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay, and bank partners
From Lahore to Karachi – every PKR Salot player's data is protected with the same high standard, regardless of location.
4. Why We Use Your Data
PKR Salot uses your data for the following purposes:
| Purpose | Examples |
|---|---|
| Account management | Creating your account, verifying your identity, managing your balance |
| Transaction processing | Processing PKR deposits and withdrawals via Easypaisa, JazzCash, IBFT, etc. |
| Fraud prevention | Detecting duplicate accounts, suspicious login attempts, unusual betting patterns |
| Regulatory compliance | KYC verification, anti-money laundering checks, age verification |
| Customer support | Responding to queries, resolving disputes, processing complaints |
| Platform improvement | Analysing usage patterns to improve game performance and UX |
| Responsible gaming | Monitoring for problem gambling signs, enforcing self-exclusion requests |
| Communications | Sending account notices, bonus alerts, and security notifications |
5. Legal Basis for Processing
Every time PKR Salot processes your personal data, we do so under one or more of the following legal bases:
- Contract performance: Processing necessary to operate your account and fulfil our service obligations to you
- Legal obligation: Compliance with KYC, AML, and other applicable regulatory requirements
- Legitimate interests: Fraud detection, platform security, and internal analytics – where these interests do not override your rights
- Consent: Where you have explicitly opted in, such as subscribing to promotional emails
You may withdraw consent at any time for consent-based processing by contacting support@pkrsalot.app. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal.
6. Sharing Your Data
PKR Salot does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Full stop. We share your data only in the following limited circumstances:
6.1 Payment Processors
To process your PKR deposits and withdrawals, we share the minimum necessary financial data with your chosen payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banks, or card networks). These providers are bound by their own privacy obligations and receive only what they need to complete the transaction.
6.2 Identity Verification Services
KYC checks may involve sharing identity data with certified verification partners. These partners operate under strict data processing agreements with PKR Salot and may not use your data for any other purpose.
6.3 Legal Requirements
We may disclose personal data if required to do so by law, court order, or regulatory authority. In such cases, we will disclose only what is legally required and will endeavour to notify you unless prohibited from doing so.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of PKR Salot, your data may be transferred as part of that transaction. You will be notified of any such change and any new privacy arrangements before they take effect.
Our commitment: PKR Salot will never share your personal data with advertisers, data brokers, or unaffiliated third parties for marketing purposes. Your data exists on our platform to serve you – not to generate revenue through data sales.
7. Cookies & Tracking Technologies
PKR Salot uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is what we use:
Essential Cookies
These are required for the platform to function. They manage your login session, keep your account secure, and remember your in-progress games. You cannot opt out of essential cookies without losing access to core platform features.
Preference Cookies
These remember your settings – such as language preference and game layout choices – so you do not have to reconfigure them on every visit.
Analytics Cookies
We use anonymised analytics data to understand which pages and games are most popular, where players encounter problems, and how we can improve the PKR Salot experience. Analytics data is aggregated and not linked to individual identities.
You can manage cookie preferences through your browser settings. Blocking certain cookies may affect the functionality of some platform features.
Whether you are in Skardu or Shahkot, PKR Salot applies the same privacy standards to every player's data.
8. Data Retention
PKR Salot keeps your personal data for as long as necessary to fulfil the purposes described in this Policy. The following general retention periods apply:
- Active account data: Retained for as long as your account remains open
- Transaction records: Retained for a minimum of 5 years after the transaction date to meet financial record-keeping obligations
- KYC documents: Retained for a minimum of 5 years after account closure
- Support communications: Retained for 2 years after the query is resolved
- Analytics data: Aggregated and anonymised within 13 months of collection
After retention periods expire, data is securely deleted or permanently anonymised in accordance with our internal data disposal procedures.
9. Data Security
Protecting your data is a genuine operational priority at PKR Salot, not a compliance checkbox. We employ the following security measures:
- 256-bit SSL/TLS encryption across all pages, APIs, and payment flows
- Passwords stored as salted cryptographic hashes – never in plain text
- Two-factor authentication (2FA) available for all player accounts
- Regular internal security audits and external penetration testing
- Strict role-based access controls for staff – team members access only what they need
- Automated alerts for suspicious login activity or unusual account behaviour
Despite these measures, no internet-based platform can guarantee absolute security. If you suspect your account has been compromised, contact PKR Salot support immediately at support@pkrsalot.app and change your password without delay.
10. Your Privacy Rights
As a PKR Salot player, you have the following rights with respect to your personal data:
Access: You can request a copy of the personal data PKR Salot holds about you at any time. We will provide this within 30 days of your request.
Rectification: If any of your personal data is inaccurate or incomplete, you have the right to have it corrected. You can update most account details directly in your account settings, or contact support for other corrections.
Erasure: You can request deletion of your personal data. We will honour this where no legal obligation requires us to retain it. Please note that transaction records may need to be retained regardless of an erasure request.
Portability: You can request your personal data in a structured, machine-readable format so that it can be transferred to another provider if you choose.
To exercise any of these rights, contact us at support@pkrsalot.app with the subject line "Privacy Request". We will respond within 30 days. Verification of your identity will be required before any data is shared or deleted.
11. Children's Privacy
PKR Salot is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has registered on the platform, the account will be immediately closed, all funds will be returned, and all associated data will be permanently deleted.
Parents or guardians who believe a minor may have accessed PKR Salot are encouraged to contact us immediately at support@pkrsalot.app so we can take prompt action.
12. Updates to This Policy
PKR Salot may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable regulations. When material changes are made, we will notify registered players via email or an in-platform notification. The "Last Updated" date at the top of this page will always reflect the most recent revision.
We encourage you to review this Policy periodically. Continued use of the platform after any update constitutes your acceptance of the revised Policy.
13. Contact & Complaints
For any privacy-related queries, data requests, or concerns, please reach out to our dedicated data support team:
- Email: support@pkrsalot.app
- Subject line: "Privacy Request" or "Data Complaint"
- Response time: We aim to respond within 5 business days for privacy matters
- Support hours: 24 hours a day, 7 days a week
We take every privacy concern seriously and will work to resolve any issue promptly and fairly. If you are not satisfied with how your concern is handled, you have the right to raise the matter with the relevant data protection authority in your jurisdiction.